Responsible Gaming – Play Safe at pq111 Bangladesh

Our Commitment to You

pq111 believes that a great gaming platform is one where players feel safe, in control, and genuinely supported — not just when things are going well, but especially when they are not.

Strict 21+ Policy

Every new pq111 account goes through an age verification process. Players under 21 years of age are strictly prohibited from registering or participating in any game or betting market on the platform. We take this responsibility seriously.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your pq111 account to keep your spending within a budget you are comfortable with. Limits take effect immediately when lowered and can only be increased after a mandatory cooling-off period.

Time-Out Feature

Take a short break from gambling with our time-out tool. You can pause your account for 24 hours, 7 days, or 30 days. During a time-out, you will not be able to log in, deposit, or place any bets — giving you the space to reset.

Self-Exclusion

If you feel you need a longer break, pq111 offers self-exclusion for a minimum of 6 months, up to 5 years. Once activated, your account is locked and cannot be reopened before the exclusion period ends, regardless of any requests.

Activity & Spending Review

Your pq111 account dashboard provides a full history of your deposits, wagers, and session durations. Reviewing this data regularly is one of the most effective ways to stay aware of your gambling habits and spot early warning signs.

24/7 Support Access

Our dedicated support team is available around the clock, Bangladesh Standard Time (BST, UTC+6). Whether you need help activating a limit, understanding a tool, or simply want to talk, we are here every hour of every day.

21+

Strictly Adults Only — No Exceptions

pq111 enforces a strict minimum age of 21 years for all registered players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. All accounts are subject to Know Your Customer (KYC) verification before withdrawals are processed. Any account found to belong to a player under 21 will be suspended immediately, all bonus funds will be forfeited, and any deposited funds will be returned via the original payment method — bKash, Nagad, Rocket, or Upay as applicable. If you suspect a minor is using your payment details to gamble, please contact us immediately at [email protected].

Your Safety Tools

pq111 gives every player direct access to a suite of responsible gaming controls. You are always in charge — here is how to use each tool.

Deposit Limit Controls

You can set a maximum deposit cap for any rolling period — daily (24 hours), weekly (7 days), or monthly (30 days). To activate or reduce a deposit limit, go to Account Settings → Responsible Gaming → Deposit Limits and enter your preferred amount in BDT. Reductions take effect immediately. If you wish to increase a limit, a mandatory 7-day waiting period applies before the higher limit comes into force, giving you time to reconsider.

Session Time Reminders

pq111 allows you to set session time reminders so that you receive an on-screen notification after you have been playing for a defined period — for example, 30 minutes, 1 hour, or 2 hours. This is a gentle nudge to pause, assess how you are feeling, and decide whether to continue. Long uninterrupted sessions can reduce your ability to make calm, considered decisions, and this tool is designed to keep you grounded.

Time-Out (Short Break)

A time-out temporarily suspends your account. You choose the duration: 24 hours, 3 days, 7 days, or 30 days. Your account is locked for the entire period — you cannot log in, deposit, withdraw (pending withdrawals will still be processed), or receive any promotional communications. The time-out cannot be reversed early once activated. At the end of the period, your account resumes automatically unless you choose to extend or convert to a full self-exclusion.

Self-Exclusion (Extended Break)

Self-exclusion is a formal commitment to stop gambling on pq111 for an extended period. Available terms are 6 months, 1 year, 3 years, or 5 years. Once your self-exclusion is active, your account will be permanently locked for the chosen term, all marketing will cease, and any attempt to create a new account during the exclusion period will result in that account being closed. To request self-exclusion, contact our support team directly at [email protected] with the subject line "Self-Exclusion Request".

Loss Limit Settings

In addition to deposit controls, pq111 lets you set a maximum loss threshold for daily, weekly, or monthly periods. Once your net losses reach the limit you have set, your account will prevent further wagers for the remainder of that period. This tool acts as a financial safety net, ensuring that a bad run of luck on cricket betting, slots, or casino games cannot turn into a financial crisis. Loss limits can be reduced at any time with immediate effect.

Reality Check Notifications

Reality check notifications are periodic pop-up summaries that appear during your gaming session, showing you exactly how long you have been playing and what your net result is for that session. Unlike passive session timers, reality checks require you to actively dismiss them — making it impossible to ignore the information. You can configure how frequently these appear from as little as every 15 minutes to once per hour.

Recognizing Problem Gambling

Problem gambling can develop gradually and is often difficult to notice from the inside. The following signs may indicate that gambling has stopped being entertainment and has become a concern. If several of these apply to you, we strongly encourage you to reach out for help.

Spending more money on gambling than you originally planned or can afford
Chasing losses — betting more in an attempt to win back money you have already lost
Feeling anxious, irritable, or restless when you are not gambling
Lying to family or friends about how much time or money you spend gambling
Borrowing money, selling possessions, or neglecting bills in order to fund gambling
Neglecting work, study, or family responsibilities because of gambling activity
Feeling that gambling is the only way to escape stress or personal problems
Repeatedly trying to cut down on gambling but finding it difficult to do so
Thinking about gambling constantly — planning sessions, reliving wins, calculating future bets

Tips for Playing Responsibly

Most pq111 players enjoy betting and casino games as a fun, controlled pastime. These practical habits will help you keep it that way.

1

Set a budget before you start

Decide in advance exactly how much you are willing to spend — and treat it as the cost of entertainment, not an investment. Once that amount is gone, stop playing.

2

Never chase your losses

Every game result is independent. Increasing your bets to recover previous losses is one of the fastest routes to problem gambling. Accept losses as part of the game.

3

Keep gambling separate from alcohol or stress

Avoid gambling when you are emotionally upset, tired, or under the influence of alcohol. Clear-headed decisions lead to a more enjoyable experience.

4

Take regular breaks

Step away from the screen periodically. Use pq111's session reminder tools to prompt yourself to pause, even during exciting cricket matches or slot sessions.

5

Balance gambling with other hobbies

A healthy relationship with gambling means it occupies a small, contained part of your leisure time — not your entire recreational life. Pursue other interests alongside pq111.

6

Talk to someone you trust

If gambling is affecting your mood, relationships, or finances, sharing that with a trusted friend, family member, or our support team can be the most important step you take.

Common Questions

Quick answers to the responsible gaming questions our players ask most often.

Log in to your pq111 account, navigate to Account Settings, and select the Responsible Gaming tab. From there, choose Deposit Limits, select a daily, weekly, or monthly period, and enter your preferred BDT cap. Reductions take effect immediately. Any increase request will only be processed after a mandatory 7-day review period.

No. Self-exclusion is an irreversible commitment for the duration you selected. This design is intentional — it ensures the tool provides genuine protection rather than a superficial barrier. Once a self-exclusion is active, pq111 will not lift it under any circumstances before the agreed end date. If your exclusion period expires and you wish to return to the platform, you will need to contact support and complete a mandatory 24-hour reinstatement review.

Any withdrawal requests submitted before your time-out was activated will continue to be processed normally. Your funds will be returned to your bKash, Nagad, Rocket, or Upay account as scheduled. The time-out prevents new deposits and wagers but does not block the release of funds already queued for withdrawal.

During the KYC (Know Your Customer) verification process, all players must submit a valid government-issued photo ID — such as a Bangladesh National Identity Card (NID) or passport — that clearly shows their date of birth. pq111 cross-checks this against the date of birth provided at registration. Accounts where age cannot be confirmed, or where a player is found to be under 21, are closed immediately.

If you are concerned about a family member or friend who uses pq111, please contact our support team at [email protected]. While we cannot share account details with third parties for privacy reasons, we can advise you on steps to take, provide information about the responsible gaming tools available, and escalate concerns internally. We encourage open conversations about gambling habits within families and communities across Bangladesh.

Yes. pq111 monitors account activity for patterns that may indicate problem gambling — such as large rapid deposits following a loss, dramatically increased session durations, or unusual betting escalation. If our team identifies a concern, we may proactively reach out to the player with information about responsible gaming tools, temporarily restrict the account pending a welfare check, or apply protective limits. Player safety always takes precedence over commercial considerations.

Need Help? We Are Here for You

If gambling has stopped feeling fun — or if you are worried about yourself or someone you care about — please reach out to the pq111 support team any time, day or night. There is no judgment, only support. Our team is trained to help you access the right tools and take the right next step.

[email protected]

Available 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)

Enjoy pq111 Responsibly

When gambling stays fun and in control, it is a great form of entertainment. Explore pq111's games at your own pace — and remember, we are always here if you need support.

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Responsible Gaming at pq111